Shipping Delivery Policy
Our Delivery policy really is very simple.
We aim to despatch all orders received within 48 hours Mon-Friday, for items which are in stock. For items which are on back order, we aim to despatch on the same day that the goods arrive with us.
For International orders email or call us to make sure we can deliver to your country,
International orders will take longer to be shipped out depending on your location
Charges will vary you will be notified of your shipping fees and total cost by email and payment link to complete your purchase.
All UK Mainland Deliveries are £3.49 (Upto 2kg)
But Please allow 5 to 7 working days for your parcel to arrive, if you have any concerns
Drop us an email info@allvapes.co.uk
All of our orders are processed and despatched from our supply and fulfilment center in UK.
The shipping cost will be multiplied accordingly for orders that require more than one service depending on weight and size of parcel.
Please note, we cannot take responsibility for parcels that go missing under the Royal Mail Standard (untracked) service. No replacements or refunds will be provided in these cases.
Our orders are fulfilled using a variety of 3rd party couriers, depending on size, weight and destination. Unfortunately, on very rare occasions, the parcels can be subject to delays, damage or loss. Please get in touch with us as soon as possible regarding delivery issues, as we will not be notified until the situation is brought to our attention.
We aim to deliver all of our orders within the estimated delivery duration. If for any reason we cannot deliver your orders within the specified time, we will inform you right away. Our delivery partners include Royal Mail, Hermes, Yodel, DPD, DHL, UPS and UK Mail.
In the unlikely event that your buyer has not received the parcel, we would kindly ask you to wait 7 days from the estimated delivery date before contacting us. Courier services can occasionally experience some unexpected delays, which unfortunately we do not have any control over.
The delivery duration applies only after the payment has been made, as opposed to when the order was placed or created.
Flat rate shipping fee £3.49 (Upto 2kg) for England Mainland